Data You Give Us Directly
Search Queries
A name or place entered in a search tool is sent directly to the outside company that operates that tool. The provider processes the query and supplies its results. We do not keep or record those search terms on our own systems.
Messages and Contact Submissions
An email sent to us may be retained so we can respond. Messages remain within our organization unless disclosure is required by a valid legal duty.
Data We Gather Automatically
When a page loads, the servers may automatically receive technical information about that visit:
- Pages viewed, time spent, and page-view timestamps
- Your device type and operating system
- The referring website, when one is available
- Your browser type and version
- The IP address used by your device
Cookies and Analytics
Small files called cookies help show how visitors move through the site, including popular pages and common exit points. Analytics providers combine that traffic information for us. You may block cookies through your browser, although doing so can change how some features work.
What We Do With This Data
- Finding and correcting performance or technical problems
- Routing a search request to the applicable partner
- Maintaining reliable and efficient site operation
- Learning which pages serve visitors well
- Displaying advertisements that may reflect user interests
No Criminal-Record Data on File
We do not build, store, or sell a database of personal criminal records. Roanoke City material remains with offices such as Roanoke Police, the sheriff and detention center, the courts, the Virginia Department of State Police, and the Virginia Sex Offender and Crimes Against Minors Registry. Visitor data is not turned into a third-party dossier or consumer report. This site is not a consumer reporting agency under the Fair Credit Reporting Act.
Third-Party Search Partners
Outside companies operate the search boxes. Information submitted through a tool is governed by that provider's privacy policy rather than this policy. Each provider controls its own retention and disclosure practices, so review those terms before entering a query.
Links to Other Websites
Links may lead to Roanoke government pages, Virginia court and agency portals, legal resources, or an outside search service. Once you leave this site, the destination's privacy terms apply. Read them before providing personal information.
Some advertising services may track activity across websites to select ads. That processing occurs on the advertiser's systems rather than ours.
Who Might See Your Data
Personal data is not sold. Limited information may be available to:
- Analytics vendors that measure traffic and site function
- Search partners that process a query you submit
- Government or law-enforcement bodies acting under a valid legal order
- Advertising networks that serve ads on the pages
How We Protect Your Data
We use customary security measures for information in our care. No internet service is fully secure, however, and we cannot guarantee that unauthorized access or a breach will never occur.
Users Under 18
This resource is intended for adults, and we do not knowingly collect personal information from a person under 18. If such information is identified, contact us so it can be removed.
Your Data Rights
Your rights may vary under the law that applies where you live. The Virginia Freedom of Information Act governs access to public-agency records, while Virginia Code § 19.2-389 limits dissemination of state criminal-history information. Those laws do not turn this private site into a government records custodian. Subject to applicable law, you may:
- Request deletion of eligible personal data
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Object to certain forms of processing where the law permits
Updates to This Policy
This policy may be revised as practices or legal duties change. An updated version will appear here with a new effective date, so review the page from time to time.
Effective date: August 10, 2026